Monday, October 25, 2010

Benefits of an ISO 9001 Quality Management System

These days, gaining ISO 9001 certification will almost certainly enhance an organization's business reputation. The ISO 9001:2008 standard requires the implementation of a documented quality management system to facilitate enhanced performance and efficiency.

ISO 9001 certification is intended for any organization regardless of size, type or product including service. According to the ISO 9001 standard there a number of system requirements which an organisation needs to fulfill in order meet customer, regulatory and statutory requirements. Ensuring customer satisfaction through the quality management system is a key aim of the standard. The ISO 9001 standard also includes elements that require monitoring and measurement of processes and continual improvement.

In order to achieve certification an organization should have a documented quality management system and not a system of documents. The three main objectives of the documentation should be for communication of information, evidence of conformity and knowledge sharing. Quality management system documentation may be in any form or type of medium such as paper, electronic or picture. A compliant quality management system will need to address key elements of the standard. There are five sections that outline the requirements of a compliant system, section 4 Quality Management System, section 5 Management Responsibility, section 6 Resource Management, section 7 Product Realisation and section 8 Measurement Analysis.

ISO 9001 section 4 requires that an organisation has a documented system with procedures in place to control documents and records. Section 5 requires the quality management system to include a quality policy and for senior management to demonstrate management commitment, allocate responsibility and authority, and conduct management reviews

Section 6 of the standard requires your system to address and review requirements for resources, human resources and training, infrastructure and work environment. Section 7 of the standard defines the requirements for planning, design and development, purchasing, production, control of customer property and monitoring and measurement. Section 8 defines the quality management system requirements for measurement, monitoring and improvement and includes sub-clauses internal audit, control of non-conforming product, corrective action and preventative action, all of which are compulsory procedures as defined by the standard.

ISO 9001:2008 refers specifically to only 6 documented procedures, however, other documentation may be required by an organisation in order to manage the processes that are necessary for the effective operation of the QMS. In addition to the minimum document requirements the standard defines twenty one specific requirements for records.

There are several requirements of ISO 9001:2008 where value can be added to a quality management system by the preparation of other documents to demonstrate conformity such as process flow charts, process descriptions, organization charts, specifications, work instructions, approved supplier lists and inspection plans.

The documentation required in a system to achieve ISO 9001 certification is no longer as onerous as prior to 2000 and the value of ISO 9001 certification for an organisation has never been higher. Certification sends a clear message to all interested parties that an organization is committed to high standards and continual improvement.


Source: http://ezinearticles.com/

Sunday, October 24, 2010

Five Tips For ISO 9001 Certification

You don't have to go for ISO 9001 certification. Any business however will have a better chance of achieving success if it opts to get certified. Customers and venture partners are far more likely to opt for a company with high standard quality management systems. Here are some tips to help your business get its mark of approval.

#1- Have measurable objectives.

Setting objectives is a normal part of business planning and establishment. To get certified though, you need to make sure that what you have goes beyond the general. There is a need to be as specific as possible. Hence, you will probably fail in this factor if you simply indicate that your company seeks to achieve high quality standards.

The best way to be specific for ISO quality certification purposes is to identify only measurable terms. Instead of simply saying that you want to reach high standards for example, it would be best to give the exact percentage of satisfied customers you would want to maintain.

#2- Look for components that can be improved.

The best part about opting to get certified is the focus on continuous improvement. This is embodied in the standard for foreseeing possible problems and recommending preventive measures. Thus, even before you submit your desire to have your company evaluated, there is a need for every member of your teams to commit to continuous improvement. This should be a part of a basic quality policy for ISO certification 9001. It becomes easier to focus on this if you keep in mind that you can always do something better.

#3- Inform your people of changes to the system.

The process to get certified involves not just management but the entire organization. Hence, if changes need to be implemented, there is a need to inform employees of these. Moreover, workers also need to be told how their actions and roles contribute to implementing these changes and ensuring total customer satisfaction. Communicating effectively with the members of your organization can help foster the kind of cooperation needed for achieving goals and objectives.

#4- Practice telling the truth.

Before actual audit for ISO 9001 certification begins, there should be a standing rule to maintain honesty. Although it is important to put your best foot forward, you will run into trouble if you lie or tell your people to lie. Being honest does not mean revealing the weaknesses of an organization. It simply means responding to questions with the correct answers. Do not embellish or try to hide facts in an attempt to make the company look better.

#5- Get a consultant.

Any company can evaluate itself and seek to get certified on its own. In a lot of cases though, chances for improvement will be higher if consultants come into the picture. Expert quality system evaluators can tell you quickly and accurately what you need to work on before you take the first step.

Any company, big or small, can use ISO quality certification. A system that is at par with international standards is simply more attractive to customers and associates. This is why you should take the step now to align your business with internationally recognized standards for quality.


Source: http://ezinearticles.com/

Saturday, October 23, 2010

Why Get ISO 9001 Certification?

You might have heard of businesses being ISO 9001 certified. If you own a business yourself, you might also want to put it at the same level. Naturally though, you shouldn't want to go through the process just because it's seems like the latest fad. You need to understand why you need this before you even find out how to go about getting it.

The International Organization for Standardization benefits business owners because it presents international families of standards. These allow companies to ensure that they are better able to comply with their own specific requirements while taking into consideration certain societal needs. The 9000 family specifically tackles quality management. If you therefore choose to get ISO 9001 certification, you are on track to making sure your company performs at its best in the most cost effective way for customer satisfaction.

The terms involved so far seem technically daunting. This has lead to the impression among some individuals that this is only really for the big industry players. There is however, nothing farther from the truth. You can get in line for evaluation too even if you have a small business and regardless of whatever sector or nature of enterprise you belong to.

Of course, preparing and implementing the steps towards having your system evaluated and overhauled will take time and money. This is why it is worth wondering whether being ISO 9001 certified is worth the trouble. The simple answer is yes. Certification involves looking into management systems that have direct implications on customer satisfaction. If you have a bad system running your business, you run the risk of losing customer satisfaction.

It goes without saying that any entrepreneurial undertaking that can't satisfy its target market is in hot water. Without buyers there will be no business. For a lot of businesses therefore, the main motivation for getting their systems whipped into shape is customer contentment and retention. This is especially since customers are now more demanding than ever when it comes to product and service quality.

There are other benefits to ISO 9001 certification. The steps that you'd have to take to prepare for it alone are already revealing points. When you set up your own quality management system, you are basically streamlining your procedures, getting rid of unnecessary processes and ensuring regulatory compliance. In short, you are devising or beefing up an existing system that supports low costs, reduced waste, increased efficiency and risk management.

To get to the path to get certified, auditing is important. If you have a small business, you can do this yourself. In most cases though, it pays to pay an expert consultant first to go over the existing system that you have so correct and prompt recommendations for improvement can be made. The best services focus on improvement and not in changing systems just for the sake of doing so.

It's crucial for any business to consider getting ISO 9001 certification. The bottom line for many business owners is retaining or attracting many customers for greater sales conversions. This however shouldn't be your sole motivation. Getting certified means making the commitment to continually improve quality and how things are done.


Source: http://ezinearticles.com/

Tuesday, October 19, 2010

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Monday, October 18, 2010

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Sunday, October 17, 2010

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Genie Products Achieves Major Coup with ISO 9001 Certification ... The Wm. Goodyear Co. of Monroe manufactures custom fabricated rubber products including ...

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Saturday, October 16, 2010

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With the move to attain ISO 9001 certification in 1998, the college moved to the forefront of Canadian community colleges, and in 1999 became one of only ...

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Friday, October 15, 2010

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Certification to an ISO 9001 standard does not guarantee any quality of end products and services; rather, it certifies that formalized business processes ...

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