Sunday, October 24, 2010

Five Tips For ISO 9001 Certification

You don't have to go for ISO 9001 certification. Any business however will have a better chance of achieving success if it opts to get certified. Customers and venture partners are far more likely to opt for a company with high standard quality management systems. Here are some tips to help your business get its mark of approval.

#1- Have measurable objectives.

Setting objectives is a normal part of business planning and establishment. To get certified though, you need to make sure that what you have goes beyond the general. There is a need to be as specific as possible. Hence, you will probably fail in this factor if you simply indicate that your company seeks to achieve high quality standards.

The best way to be specific for ISO quality certification purposes is to identify only measurable terms. Instead of simply saying that you want to reach high standards for example, it would be best to give the exact percentage of satisfied customers you would want to maintain.

#2- Look for components that can be improved.

The best part about opting to get certified is the focus on continuous improvement. This is embodied in the standard for foreseeing possible problems and recommending preventive measures. Thus, even before you submit your desire to have your company evaluated, there is a need for every member of your teams to commit to continuous improvement. This should be a part of a basic quality policy for ISO certification 9001. It becomes easier to focus on this if you keep in mind that you can always do something better.

#3- Inform your people of changes to the system.

The process to get certified involves not just management but the entire organization. Hence, if changes need to be implemented, there is a need to inform employees of these. Moreover, workers also need to be told how their actions and roles contribute to implementing these changes and ensuring total customer satisfaction. Communicating effectively with the members of your organization can help foster the kind of cooperation needed for achieving goals and objectives.

#4- Practice telling the truth.

Before actual audit for ISO 9001 certification begins, there should be a standing rule to maintain honesty. Although it is important to put your best foot forward, you will run into trouble if you lie or tell your people to lie. Being honest does not mean revealing the weaknesses of an organization. It simply means responding to questions with the correct answers. Do not embellish or try to hide facts in an attempt to make the company look better.

#5- Get a consultant.

Any company can evaluate itself and seek to get certified on its own. In a lot of cases though, chances for improvement will be higher if consultants come into the picture. Expert quality system evaluators can tell you quickly and accurately what you need to work on before you take the first step.

Any company, big or small, can use ISO quality certification. A system that is at par with international standards is simply more attractive to customers and associates. This is why you should take the step now to align your business with internationally recognized standards for quality.


Source: http://ezinearticles.com/

1 comment:

  1. A certification can definitely improve the chance of a company to achieve success. Maintaining quality usually depends on how you operate. One way I learned to improve the operation of my business is the trial and error process.

    Joshua Green

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